Mid-Level Partner Success Manager (Hybrid Role) at
As a Partner Success Manager at Sword Health, you'll be the main contact for partners after the sales phase. You'll focus on driving enrollment, engagement, and customer renewals.
Remote
United States
Full Time
✅ Pros
- 💰Competitive salary with equity shares
- 🌍Hybrid role with flexibility
- 📈Opportunity to contribute to high visibility, strategic projects
⛔ Cons
- 💼Mid-level role might require prior experience
- 💻Role is in healthcare industry, might be challenging
- 🚀High growth company, could be fast-paced
🔧 Skills
Healthcare partnerships experience
Software-as-a-Service (SaaS) customer success knowledge
Strategic thinking and problem-solving skills
Strong presentation skills
Detail oriented
Proactive and accountable
Flexible and can balance priorities
English
🗣️ Impact
Sword Health is on a mission to help 2 billion people live without physical pain. Joining us during a period of hyper-growth will give you the chance to play a pivotal role in scaling our high-impact digital physical therapy services globally.
👉 Responsibilities
- Serve as main point of contact for partners
- Define operational strategy and provide support
- Implement strategies for clinical solution partners
- Ensure on-time delivery of key metrics
🔍 Requirements
- 2-4 years experience in healthcare partnerships or SaaS customer success
- Must have previous experience in customer success management or consulting
- Interest in the healthcare industry
✨ Benefits
- Health, dental and vision insurance
- Equity shares
- Discretionary PTO Plan
- Flexible working hours and remote work allowance
Application process
10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality
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