Senior Professional Services Resource Manager (Remote) at
Smartsheet
Smartsheet is looking for a Professional Services Resource Manager with solid experience in managing resources and scheduling. You will be responsible for planning and establishing schedules to meet the demands of Professional Services and customers.
60K - 90K USD / year
Remote
Full-time
✅ Pros
- 🤑 Fully paid Health & Life insurance for full-time employees and family members
- 🏖️ 12 days paid Vacation + Flexible Time Away Program
- 👶 20 weeks fully paid Maternity Leave
⛔ Cons
- 👨💻 Teleworking options from any registered location in Costa Rica (role specific)
🔧 Skills
Knowledge of technology-based solutions
Proficiency in workforce planning and sales support
Skills in resource redeployment or retraining
Strong knowledge in the resource management discipline
Strong people management skills
Excellent communication ability
Ability to work independently on day-to-day work and new assignments
Drive for efficient operations management
🗣️ Impact
As part of the Professional Services team, your role will be pivotal in managing resources, balancing utilization needs, and contributing to strategic planning. You'll have the opportunity to make a real difference and derive satisfaction from seeing projects through to completion.
👉 Responsibilities
- Assign professional services employees to specific client engagement projects
- Manage the tactical and strategic resource plan for an offering or service line
- Work with the Consulting and Solution Services management teams to identify resource needs
- Develop, recommend, and implement process and systems improvements
🔍 Requirements
- 4-year undergraduate degree from an accredited university, or equivalent experience
- 5 years of scheduling experience
- The ability to build and maintain productive working relationships internally within Smartsheet and externally with Professional Services partners
✨ Benefits
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
Application process
10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality
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