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Senior Database Performance Consultant - MongoDB (Remote) at

Percona is looking for a MongoDB enthusiast to join their team as a Database Performance Consultant. The role involves providing top-notch technical support for MongoDB, helping customers resolve complex issues, and contributing to blog and support content creation.
Remote
India
Full Time

✅ Pros

  • Flexibility to work from anywhere in the world 🌍
  • Opportunity to work with a multinational team of experts 🤝
  • Funds for career development 💸

⛔ Cons

  • Occasional travel required ✈️
  • Potential for complex customer issues 😰
  • Requires advanced technical skills 🧠

🔧 Skills

Excellent knowledge of RDBMS's and MongoDB
Experience administering Linux based systems
Knowledge about virtualized environments and cloud providers
Ability to troubleshoot methodically
Ability to think outside of the box
Willingness to expand skill set with new technologies
Excellent customer service skills
Strong collaboration skills
English

🗣️ Impact

Your work will directly impact our product strategy and help form the backbone of our MongoDB support organization. You'll play a critical role in advancing open-source databases.

👉 Responsibilities

  • Provide professional technical support for MongoDB
  • Resolve complex problems for customers with demanding deployments
  • Assist fellow support engineers
  • Contribute to blogging and support content creation

🔍 Requirements

  • Must be willing to travel occasionally for team meetings, conferences and customer visits
  • Ability to work with customers in English
  • Must have completed MongoDB University courses

✨ Benefits

  • Flexibility in working hours
  • Funding for training, certifications, and conferences
  • Generous paid time off
  • Equipment provided for remote office setup

About Percona

Percona is an innovative company specializing in open source database software support and services. They offer comprehensive solutions to help businesses effectively manage complex database environments. With a commitment to true open source principles, Percona provides enterprise-ready solutions that are free from locked-in licenses or commercial upsells. One of Percona's key strengths is their ability to handle the complexities of multi-database environments. They serve thousands of customers of all sizes and scale, alleviating the burden of managing multi-database systems and allowing businesses to focus on their core operations. Percona's solutions are designed to enable businesses to innovate faster. With the ability to scale with speed and foster rapid development, Percona exceeds customer expectations without concerns about the database infrastructure's ability to keep up. Flexibility is another hallmark of Percona's offerings. Their expertise and open source software enable customers to deploy their databases anywhere, on any infrastructure, empowering businesses to run their databases without limitations. Percona has earned the trust of global brands to unify, monitor, manage, secure, and optimize their database environments. Their team of highly skilled engineers provides immediate 24/7 access to world-class support, saving organizations significant costs by avoiding the need to directly hire skilled database administrators. Customer testimonials highlight Percona's cost-effective support for specific database platforms, such as MongoDB, which can often be expensive when dealing directly with the vendor. Percona's excellent service level agreements and customer service make them an excellent choice for businesses seeking reliable and affordable database support. By partnering with Percona, businesses can ensure that their core applications remain reliable, scalable, and efficient. This allows their IT teams to focus on expanding digital services and meeting customer demands. Percona's performance-first open source software, support, and services provide businesses with the freedom to optimize their database environment without vendor lock-in. In summary, Percona is a trusted and innovative company that offers open source database software support and services. With a focus on multi-database readiness, the ability to innovate faster, and the flexibility to deploy anywhere, Percona empowers businesses to unlock the full potential of their database infrastructure while saving costs and ensuring reliability.

Application process

10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality

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