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Senior Database Performance Consultant - MongoDB (Remote) at

A Database Performance Consultant working with MongoDB at Percona is part of a dynamic team, troubleshooting complex issues, providing customer support, and contributing knowledge to the MongoDB support community. They enjoy the freedom of remote work and are part of a diverse, global team.
Remote
Brazil
Full Time

✅ Pros

  • 💼 Remote role
  • 🌏 Diverse international team
  • ⏱️ Flexible working hours

⛔ Cons

  • 🛫 Occasional travel required
  • 🔄 Constant need to update skills with evolving industry
  • 🧩 Complex problem-solving may be stressful

🔧 Skills

Excellent knowledge of both RDBMS and MongoDB
Understanding of monitoring requirements
Knowledge about VMWare, Docker and/or Kubernetes
Experience with AWS, Google Cloud, Digital Ocean and/or Azure
Methodical troubleshooting
Ability to think outside the box
Enthusiasm to learn new technologies
Team collaboration
English

🗣️ Impact

Candidates will be key to Percona's customer satisfaction, directly impacting their product strategy and contributing to the evolution of open-source database technical support.

👉 Responsibilities

  • Providing professional technical support for MongoDB
  • Resolving complex problems for customers
  • Contributing to blogs and Support content creation
  • Collaborating with other departments

🔍 Requirements

  • Availability to travel for team meetings, conferences, and customer visits
  • English language skills
  • Experience with Linux-based systems

✨ Benefits

  • Remote work
  • Flexible hours
  • Funding for training and certifications
  • Equity incentive plan

About Percona

Percona is an innovative company specializing in open source database software support and services. They offer comprehensive solutions to help businesses effectively manage complex database environments. With a commitment to true open source principles, Percona provides enterprise-ready solutions that are free from locked-in licenses or commercial upsells. One of Percona's key strengths is their ability to handle the complexities of multi-database environments. They serve thousands of customers of all sizes and scale, alleviating the burden of managing multi-database systems and allowing businesses to focus on their core operations. Percona's solutions are designed to enable businesses to innovate faster. With the ability to scale with speed and foster rapid development, Percona exceeds customer expectations without concerns about the database infrastructure's ability to keep up. Flexibility is another hallmark of Percona's offerings. Their expertise and open source software enable customers to deploy their databases anywhere, on any infrastructure, empowering businesses to run their databases without limitations. Percona has earned the trust of global brands to unify, monitor, manage, secure, and optimize their database environments. Their team of highly skilled engineers provides immediate 24/7 access to world-class support, saving organizations significant costs by avoiding the need to directly hire skilled database administrators. Customer testimonials highlight Percona's cost-effective support for specific database platforms, such as MongoDB, which can often be expensive when dealing directly with the vendor. Percona's excellent service level agreements and customer service make them an excellent choice for businesses seeking reliable and affordable database support. By partnering with Percona, businesses can ensure that their core applications remain reliable, scalable, and efficient. This allows their IT teams to focus on expanding digital services and meeting customer demands. Percona's performance-first open source software, support, and services provide businesses with the freedom to optimize their database environment without vendor lock-in. In summary, Percona is a trusted and innovative company that offers open source database software support and services. With a focus on multi-database readiness, the ability to innovate faster, and the flexibility to deploy anywhere, Percona empowers businesses to unlock the full potential of their database infrastructure while saving costs and ensuring reliability.

Application process

10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality

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