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Senior Associate Director (Customer Advocacy and PMO) at Model N at

This role is an Associate Director position at Model N focused on Customer Advocacy and Project Management. The successful candidate will work with key customers to develop competitive strategies, moderate a user community program, and manage an ongoing performance measurement system. They will also work with senior leadership to support analyst relations and product launches, and contribute to content marketing strategies.
141K - 211K USD / YEAR
Remote
United States
Full Time

✅ Pros

  • Competitive salary range 💵
  • Opportunity for career growth 📈
  • Robust total rewards package 🎁

⛔ Cons

  • Fast-paced environment 🏃‍♀️
  • Need to juggle multiple projects simultaneously 🤹‍♀️

🔧 Skills

Customer advocacy expertise
Product launch experience
Content creation and management skills
Ability to engage with industry analysts and influencers
Exceptional analytical, critical thinking, and problem-solving skills
Strong written, verbal, and communication skills
Ability to manage multiple projects simultaneously
Effective collaboration and team player skills

🗣️ Impact

Your work will directly influence customer relations, product development, and market positioning at Model N. You'll be an integral part of driving growth and market share while also bolstering the company's reputation within the industry.

👉 Responsibilities

  • Maintain strong relationships with key customers and develop customer-focused initiatives
  • Collaborate with various teams to leverage customer stories and testimonials
  • Support a comprehensive engagement plan with key industry analysts
  • Coordinate and manage product launches

🔍 Requirements

  • 6+ years of proven customer advocacy, product launch, content, and analyst relations expertise
  • Bachelor’s degree, MBA a plus
  • Proficiency in Microsoft Office suite

✨ Benefits

  • Robust total rewards package
  • Opportunity to become Model N shareholder
  • Comprehensive health and wellness benefits
  • Mental health programs

About Model N

Model N is a leading provider of revenue management solutions for the high-tech and life sciences industries. Our innovative solutions help organizations in these sectors overcome complex challenges and drive revenue growth while remaining compliant with regulatory mandates. With a proven track record of generating significant annual savings for our customers, we offer a range of purpose-built products and services designed to optimize revenue and enhance processes. Our cloud-integrated technology, data analytics, and expert services enable businesses to accelerate their digital transformation, respond swiftly to market and regulatory changes, and minimize risks. One of our key offerings is automated price execution, global price management, and automated discounting controls, which enable companies to accelerate deals and capture more value across customer product combinations. We also provide tools to manage channel sales with real-time data and insights into partner performance, ensuring efficient and effective distribution. In addition to revenue optimization solutions, we offer compliance solutions to help organizations navigate various regulations and maintain audit readiness. From US state and federal regulations to international reference pricing, our comprehensive solutions ensure compliance and mitigate risks. Leading companies in the high-tech and life sciences industries have chosen Model N to enhance their operations, boost growth, and optimize resources to drive innovation. Our solutions have been praised for their effectiveness in managing channel relationships, increasing channel compliance, and improving profitability. We are proud to serve some of the top pharmaceutical and semiconductor companies, demonstrating our industry expertise and trusted reputation. Our commitment to providing prompt and efficient customer service is reflected in our sales team's promise to respond to inquiries within one business day. If you are interested in learning more about how Model N can benefit your organization, please reach out to us through our online form. We look forward to connecting with you and discussing how our revenue management solutions can help you stay competitive in a rapidly evolving market.

Application process

10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality

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