Remote Senior Professional Services Program Manager at GitLab at
The Professional Services Program Manager at GitLab is a customer-facing role whose main responsibility is to manage customer programs and projects, ensuring their success. This involves working with various teams and providing strategic guidance.
83K - 178K USD / YEAR
Remote
United States
Full Time
✅ Pros
- 💰 Competitive compensation and bonus structure
- 🌎 Fully remote position
- 📚 Growth and development budget
⛔ Cons
- 🕘 Might require working across different time zones
- 🧑🎓 Certification requirement within a tight timeframe
- 📈 High-stakes role with potentially stressful situations
🔧 Skills
Proficiency with forecasting and reporting metrics
Ability to manage budgets and timelines for long-term projects
Experience in defining program strategy
Strong relationship building
Ability to manage stakeholder expectations
Excellent communication and organizational skills
🗣️ Impact
The role significantly influences GitLab's customer relationships and the successful delivery of their projects - effectively contributing to the company's growth.
👉 Responsibilities
- Lead the delivery of multi-workstream professional services engagements with key customers
- Establish strong relationships with key customer stakeholders
- Develop and execute a delivery methodology
- Build and continuously communicate Program Roadmap, dependencies, and deliverables
🔍 Requirements
- Proven ability to lead Project Management Program Level meetings
- Ability to formulate, organize, monitor, and manage inter-connected projects
- Certification in GitLab Project Management within 2 months of joining
✨ Benefits
- Health, finance, and well-being support
- Unlimited PTO
- Equity Compensation Employee Stock Purchase Plan
- Home office support
Application process
10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality
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