Customer Support
Customer Support Assessment
Our Customer Support Assessment evaluates candidates' potential for success in customer support roles by assessing their communication skills, technical knowledge, and problem-solving abilities.
Used by teams inside growth startups and brands in the US & Europe
Automate pre employment assessments
Assessments can ensure hiring of individuals who possess excellent communication and problem-solving skills, the ability to work independently, and the ability to handle high-stress situations. Additionally, assessments can help identify individuals who are patient, empathetic, and have a positive attitude towards customer service.
Features
Talent screening
Talent screening must involve personality screening. This is because personality determines our preferences and behaviors. Research shows that people self-select over time into certain occupations depending on their personality, and certain personalities “fit” certain types of roles better. This matters for startups and large organizations alike.Get started Cognitive ability measures
We test for cognitive ability and/or basic data analytics ability in order to help you get motivated, high potential applicants.Read more Culture fit assessments
Candidate culture fit assessments based on shared values and preferences can help you figure out who could be a great fit for your team and organization. You can easily evaluate job candidates to identify who to hire more easily using Gyfted.Get started Powerful applicants filters
Filter your applicants by skills, past industries, salary, location. Sort applicants by culture fit specific to your needs, overall fit relevant to the role and to your needs.Read more Objective candidate ranking and selection
Assess candidates anywhere in your hiring funnel. We enable you to see a stacked-ranking of candidates powered by powerful filters and search. Our system learns your preferences when you create your role and when you select applicants, so you can make better hiring decisions.Learn more
Talent screening
Talent screening must involve personality screening. This is because personality determines our preferences and behaviors. Research shows that people self-select over time into certain occupations depending on their personality, and certain personalities “fit” certain types of roles better. This matters for startups and large organizations alike.
Get startedCognitive ability measures
We test for cognitive ability and/or basic data analytics ability in order to help you get motivated, high potential applicants.
Read moreCulture fit assessments
Candidate culture fit assessments based on shared values and preferences can help you figure out who could be a great fit for your team and organization. You can easily evaluate job candidates to identify who to hire more easily using Gyfted.
Get startedPowerful applicants filters
Filter your applicants by skills, past industries, salary, location. Sort applicants by culture fit specific to your needs, overall fit relevant to the role and to your needs.
Read moreObjective candidate ranking and selection
Assess candidates anywhere in your hiring funnel. We enable you to see a stacked-ranking of candidates powered by powerful filters and search. Our system learns your preferences when you create your role and when you select applicants, so you can make better hiring decisions.
Learn morePsychometric tools for recruitment
We blend cognitive science, personality assessments, machine learning and our magic sauce to truly help you save time and match top applicants to you.
Cognitive & personality tests An automated, complete solution. Leave tests to us
Candidates that truly fit you View key behavioral traits and skills with insight into cultural fit
Science-based Online assessment tools for recruitment powered by ML
Match for role fit
Recruiting Solutions
Our Solutions
Unbiased Hiring
Remove unconscious bias, recruit for diversity of work styles and personalities
Sourcing
Describe yourself and what you’re seeking in a clear, informative way
Team Development
Improve team performance and hire for the long run
Talent Assessment Tools
Hire for role fit, culture fit, learning agility and potential
Frequently asked questions
What is the Customer Support Assessment?
The Customer Support Assessment evaluates candidates' potential for success in customer support roles, including their communication skills, technical knowledge, and problem-solving abilities.
How can the Customer Support Assessment help my hiring process?
The Customer Support Assessment helps you identify candidates with the potential for success in customer support roles, enabling you to make more informed hiring decisions.