Remote Senior Customer Engineer (Pacific Time) at
CircleCI is looking for a capable Customer Engineer to deliver technical leadership to its client base. This customer-facing role will involve being a subject matter expert in the CircleCI platform and DevOps, driving the adoption of CircleCI across the client’s enterprise.
104K - 167K USD / YEAR
Remote
Canada
United States
Full Time
✅ Pros
- 💰 Competitive salary range of $116,000 to $167,000 USD or $104,000 to $130,000 CAD
- 🌍 Fully remote role
- 💡 Opportunities to learn and evolve in a dynamic environment
⛔ Cons
- 🧳 Potential travel requirements up to 10-15% of the time
- 🕑 Need to operate in Pacific Time zone
- 🤓 Highly technical role dealing with complex issues
🔧 Skills
Experience working in a technical domain closely linked to the software development lifecycle.
Proficiency with git and hosted VCS providers (GitHub/GitLab).
Practical experience with containers.
Understanding of networking and security.
Natural self-starter with proactive mentality.
Ability to build, maintain, and grow customer relationships.
Great relationship building skills and a good people person.
Outstanding written and oral communication skills.
🗣️ Impact
In this role, you'll help shape the way clients use and perceive CircleCI. You'll be contributing to the overall success of the platform, improving engineering team productivity, helping release better products, and aiding in faster market delivery.
👉 Responsibilities
- Working with customers to set up CircleCI, including any custom setup needed.
- Partnering with the Customer Success Manager to onboard and support customers.
- Educating customers early in their adoption cycle.
- Participating in quarterly business reviews and delivering feature education.
🔍 Requirements
- Able to work in Pacific Time zone.
- Ability to travel up to 10-15% of the time.
- Willingness to honestly discuss product and company abilities and limitations with customers.
Application process
10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality
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