Customer Service Representative (Arabic & English) at
Join Binance, the world's largest digital-asset exchange, as a Customer Service Representative. Fluent in both Arabic and English, you'll assist users, handle complaints and provide accurate information via a ticketing system and live chat.
Remote
Full Time
✅ Pros
- 🌍 Join the world's leading blockchain ecosystem
- 💼 Endless learning and growth opportunities
- 🏢 Work with a diverse and international team
⛔ Cons
- 💼 High volume of work
- 💼 Ability to work under pressure
- ⏰ Different work shifts
🔧 Skills
Experience in customer service
Knowledge in finance or E-commerce
Ability to handle high volume live chats
Good communication skills
Ability to work under pressure
High level of honesty and integrity
Arabic
English
🗣️ Impact
Contribute to the growth of the global blockchain ecosystem and accelerate cryptocurrency adoption. Work in a fast-paced, mission-driven environment with endless learning opportunities.
👉 Responsibilities
- Handle high volume live chats
- Provide accurate and comprehensive information
- Manage complaints and provide solutions
- Document customer's requests accurately
🔍 Requirements
- Minimum 1 year experience in customer service, preferably in finance or E-commerce
- College degree or above
- Ability to work under different work shifts
✨ Benefits
- Career development opportunities
- Chance to work on unique projects
- Flexible working hours
- Casual work attire
Application process
10 min
1
Enter basic info about yourself
2
Complete short assessments
3
Send an application and get free feedback about your personality
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